Company Name : HCL Technologies
Name of Post : Trainee
Educational Qualification: Candidates should have complete Bachelor's Degree BE, B.Tech or 3 Years Diploma Degree from any recognized university and working experience between 0 to 1 years.
Job Location: Chennai
Job Description Details:
1. Assign Work Orders/ Incidents to appropriate support teams and follow up until closure.
2. Route Problems to internal 2nd and 3rd level IT Support staff.
3. Escalate complex problem to appropriate support specialists.
4. Identify, Evaluate and prioritize customer problems and escalation.
5. Ready to workin in rotational shifts, 24*7 shifts to provide monitoring of it infrastructure support.
Walk In Details:
Walk In Date: 27th May 2014
Walk In Time: 9 AM - 11.00 AM
Walk In Venue: CMR Engineering College, Medchal Road, Kandlaykoya, Hyderabad, Seethariguda, Andhra Pradesh
502401.
Educational Qualification: Candidates should have complete Bachelor's Degree BE, B.Tech or 3 Years Diploma Degree from any recognized university and working experience between 0 to 1 years.
Job Location: Chennai
Job Description Details:
1. Assign Work Orders/ Incidents to appropriate support teams and follow up until closure.
2. Route Problems to internal 2nd and 3rd level IT Support staff.
3. Escalate complex problem to appropriate support specialists.
4. Identify, Evaluate and prioritize customer problems and escalation.
5. Ready to workin in rotational shifts, 24*7 shifts to provide monitoring of it infrastructure support.
Walk In Details:
Walk In Date: 27th May 2014
Walk In Time: 9 AM - 11.00 AM
Walk In Venue: CMR Engineering College, Medchal Road, Kandlaykoya, Hyderabad, Seethariguda, Andhra Pradesh
502401.